Help and FAQs - Ordering information
Placing Orders.
- You may place your order by phone, email, fax or online at our secure site.
Ordering by email, fax or phone.
- All we require to take a booking is your full contact details together with delivery details , the date of the event and the products/ quantities you require.
- We will then require a £100 deposit to hold the items ordered.
- Full payment will be required by proforma prior to the dispatch of goods. (companies with credit account facilities excluded)
Ordering Online
- To order online, please set yourself up with an account by following the “New Customer? Create an Account” link at the very top of the website page.
- Following the above, you may make a hire purchase or create a quotation.
- We will ask for payment details when you confirm a purchase and will charge you a £100 deposit.
- We will then contact you within 1 business day to confirm any queries on your order.
- You may ammend your order online upto 48hrs before dispatch and can ammend your order by phone within a shorter timeframe.
- A final payment will be taken from your account 48hrs before dispatch and any further ammendments will be charged/ refunded seperately.
- You will only be charged for what actually leaves us on the night of dispatch.
Ordering Address
Speciality Linens, Units 1, 2, 3 Albert close trading estate, moss lane, whitefield, M45 8EH
Tel: +44 (0) 161 796 7111 Fax: +44 (0) 161 796 3337
Email: sales@specialitylinens.co.uk
Payment Methods accepted
By credit card (ex AMEX), cheque, BACCS, or debit card.
Deliveries
- We send deliveries out either via our own vehicles or TNT dependant on time & location.
- All deliveries will be made to a schedule agreed at the time of ordering.
- All our deliveries are tracked and deliveries on our standard next day service may be between 8am & 6pm. We also offer an upgraded delivery service of either B4 9am or Before Noon at an additional cost.
