Terms of use
1. All equipment remains the property of Speciality Linens, Unit 2, Albert Close Trading Estate, Moss Lane, Whitefield, Manchester, M45 8EH.
2. DURING THE PERIOD OF HIRE, THE HIRER IS SOLELY RESPONSIBLE FOR THE HIRED GOODS and the Hirer shall at all times be responsible for insuring all goods, from the time of acceptance of the goods untill the time it is returned and accepted back into the possession of the owner.
3. The owner shall not be responsible for any injury or damage to persons or property arising from the use of any equipment under hire. Speciality Linens shall in no circumstances be liable for any direct, indirect or consequential loss, damage or extra costs incurred caused by its negligence or other default in the performance of its duties.
4. In the case of non-account customers, a refundable sum is payable in addition to the hire charges and at the option of the owner may be used towards monies due from the hirer or the owner. It is refundable after such sums have been deducted.
5. Shortage and damage to goods or packaging will be charged according to the full replacement value at the time of hire, details of which are available on request. Should the hirer wish to have any damaged goods returned for inspection, the owner must be notified in writing within 28 days of the hirer being informed of any such damage, Otherwise the said items will be disposed of. Any goods returned is at the hirers expense.
6. When the goods on hire are collected by or delivered to the hirer, the hirer shall inspect the goods and sign the owners delivery note. In the event of shortage or damage the hirer shall endorse the note accordingly at the time of delivery or collection. If the hirer fails to perform any of his obligations under this condition, any goods will be deemed to have been collected and delivered in a clean undamaged condition.
7. The owner must be informed immediately of any extention in the hire period, and the hirer shall be charged extra accordingly.
8. Goods must be available for collection at the delivery address, unless otherwise agreed. All deliveries and collections will be charged for. Any extra expenses incurred where subsequent journeys are made necessary, will be charged accordingly.
9. No goods will be accepted by the owner other than that which has been hired and specified on the collection note. Any goods returned which do not belong to the owner will be notified by the hirer. Should they noit be collected within 28 days the owner reserves the right to dispose of them. Should the hirer wish to have them returned to them then it is at the hirers expense.
10. Any person not the hirer, who signs a delivery / collection note is deemed to be authorised to do so.
11. All prices are subject to VAT at the standard rate.
12. The hire shall be deemed to continue untill the goods are made available to the owner or returned to their possesion. In the case of a late return of hired goods on the part of the hirer a hire charge equivelent to the daily hire rate will be made.
13. A 10% deposit is required st the time of booking in order to confirm the reservation with the balance payable prior to the dispatch of goods. In the event of cancelled bookings, 25% of the lost hire charges will be payable by the hirer to the owner. Any cancellations within 5 days will be charged at full rate. Any linen manufactured specially for the hirer will be charged in full once production has commenced.
14. For approved customers, our terms are strictly nett 14 days. We reserve the right to charge interest as per the late payment of Commercial Debts (interest) Act as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002, should payment be delayed.
15. Drivers collecting goods are not authorised to return deposits. Checking of goods on site by prior arrangement only.
16. We will make every effort to deliver and collect at the times requested by the hirer, however although removal will be as promptly as possible, we cannot gaurentee collection immediately after use from every venue at the same tieme. It is the hirers responsibility to ensure that the linen is kept dry and in a secure place untill collected.
17. We will endeavour to supply the specific items requested, however we reserve the right to substitute an appropriate alternative where necessary. All colours shown in sales literature and swatch cards are only representative of the actual colour as shades may vary.
18. Goods will only be counted on site at the specific request of the hirer to our office in advance. A named representative must be present to check the goods with our driver and countersign the collection note. Failing this al items will be counted and checked upon return to our premises and our decision as to losses / damages will be final. In the case of items being collected by a thrid party courier they are not authorised to check the goods and our decision is final.
19. ALL GOODS MUST BE RETURNED IN THE ORIGINAL BOXES OR A SUITABLE ALTERNATIVE.
Speciality Linens
Unit 2 Albert Close Trading Estate
Moss Lane, Whitefield
Manchester
M45 8EH
0161 796 7111
